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ADA Australia

Self-Advocacy

Speak-up: taking steps to solving everyday issues and being your own best advocate

ADA Australia encourages everyone to speak up for their rights and needs and the things that are important to you. This is called self-advocacy. But we know being confident to speak for yourself or knowing where to start can be difficult. These short guides will help you to take the first steps. As well as a general guide to speaking for yourself, these resources cover a range of everyday issues that many people with disability and older Australians tell us they face, such as:

  • Problems with disability support or care services you access
  • Dealing with other general services, such as your telephone company or bank
  • Getting supports through the NDIS
  • Problems where you live
  • Getting aged care support
  • Options when leaving hospital
  • Dealing with pensions and Centrelink
Solving everyday issues and
being your own advocate
General steps and practical tips to speaking for yourself across any situation.
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Problems with your disability support
or care service?
Steps to take when you need to raise an issue about your disability support or care servicces.
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Can’t access the NDIS?
Have you given enough information about your disability and impacts on your daily life? Areas to consider and where to get help.
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Solving problems where you live
Help for all renters, in private or public housing, and residents living in a retirement village or park.
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Leaving hospital
Understanding your options and what to ask for.
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Do you have a decision-maker?
Ask for help
Do you have someone you go to for advice or a decision-maker? They can help. Information about decision-makers and their role in helping you speak for yourself.
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Dealing with phone companies, banks and
other essential services
Steps to take when you have a problem with your phone or electricity company, or bank-bills, repayments and contracts.
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Not getting the right or enough NDIS support?
If you have had changes in your life, or your NDIS plan is not working well for you, you can ask the NDIS to make the changes that you need. Information about how to do this.
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Aged Care getting the right support
If you are 65 or over or 50 or over for Aboriginal or Torres Strait Islander people, help is available from the Australian Government through My Aged Care.
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Pensions and Centrelink
Getting advice and dealing with problems.
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