Advocacy Services Hervey Bay

ADA Australia’s Hervey Bay Services

ADA Australia Hervey Bay

Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit independent organisation offering advocacy services in metropolitan, regional, rural, and remote communities across Queensland, including Hervey Bay.

Our mission is to improve the well-being of seniors in Hervey Bay through our services, helping them understand their rights and communicate care preferences. In Hervey Bay, our team provides aged care advocacy and a community legal service, specialising in guardianship and administration matters.

All the services we offer are free, confidential, and client-focused. At ADA Australia, your interests and well-being are always at the heart of what we do.

ADA Australia’s Hervey Bay Services

Our experienced Hervey Bay team offers aged care advocacy and a community legal service. Our services aim to help seniors understand their rights and uphold them. If you or a senior you care for requires help accessing aged care services or resolving an issue with their care service provider or decision makers, the Hervey Bay ADA Australia team is here to help.

Aged Care Advocacy

The ADA Australia aged care advocacy services are designed to help seniors uphold their rights, communicate their preferences, and have their voices heard when it comes to aged care. Our services include:

Accessing appropriate care, support, and service options
Understanding your rights when receiving home care services or residential care
Raising and addressing any concerns with service agreements, fees, statements, and budgets
Support with reviewing and negotiating care plans
Making referrals for additional assessments and services

The Hervey Bay team can also help clients with assessments and following up on referrals. We can also assist with explaining financial assessments and fees.

Any seniors in the Hervey Bay area experiencing issues with their services or service provider for the following Australian Government-funded care programs are eligible for our help.

Commonwealth Home Support Program (CHSP)
Home Care Packages (HCP)
Residential Aged Care Homes
Disability Support for Older Australians (DSOA) Program
Commonwealth-funded dementia services
Flexible care services, including:
- Short-term restorative care
- Transition care
- The National Aboriginal and Torres Strait Islander Flexible Aged Care Program

If you have any questions regarding eligibility or are unsure if you qualify for support, please contact us to discuss.

ADA Law Community Legal Service

Along with aged care advocacy support, our team also offers community legal services through ADA Law in Hervey Bay. ADA Law provides a decision-making legal service to support adults whose capacity is in question. Our team can provide legal advice, representation, and advocacy for guardianship and administrative matters, including ensuring power of attorney and support before the Queensland Civil and Administrative Tribunal (QCAT).

Why Choose ADA Australia To Help You?

If you or a senior you know residing in the Hervey Bay area is seeking aged care advocacy services, needs help communicating their preferences, or requires legal support for guardianship and administration matters, contact the ADA Australia team.

Our organisation’s main priority is always the client and helping you achieve your desired outcome. Our organisation has over 30 years of experience helping seniors to understand and uphold their rights.

One of the main benefits of working with ADA Australia is that we’re an experienced, independent, not-for-profit organisation. Our team is also not affiliated with any government or care providers. We work for you.

At ADA Australia, we also pride ourselves on working to the highest professional standards. This also includes maintaining strict privacy and confidentiality rules; we always seek permission before acting. We only communicate directly with our clients and the people you authorise us to communicate with.

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