ADA Australia Emerald
Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent organisation providing services to Queensland’s metropolitan, regional, rural, and remote communities across the state. Our services also extend to residents of Emerald.
We offer aged care advocacy and disability advocacy to the Emerald community. All our services are free, confidential, and client-directed. So, you decide what you want to happen, and we help you reach your desired outcome.
ADA Australia’s Emerald Services
Aged Care Advocacy
Our aged care advocacy services are designed to help seniors resolve any concerns or issues they’re experiencing with their service providers, understand their rights, and communicate their care preferences.
At ADA Australia, we understand how daunting it can be to navigate the aged care system, especially alone.
Our team can assist with finding and explaining home care and residential options available in Emerald. We can also help review and negotiate care plans and make referrals for assessments and additional services.
The ADA Australia team can also help with raising and addressing any concerns regarding service agreements, fees, statements, and budgets. Seniors in Emerald who are concerned about their service provisions for the following Australian Government-funded aged care programs may be eligible for our assistance.
- Commonwealth Home Support Program (CHSP)
- Home Care Packages (HCP)
- Residential Aged Care Homes
- Disability Support for Older Australians (DSOA) Program
- Commonwealth-funded dementia services
- Flexible care services, including:
- Short-term restorative care
- Transition care
- The National Aboriginal and Torres Strait Islander Flexible Aged Care Program
- Multi-purpose services
Disability Advocacy
The Emerald ADA Australia team can assist with disability advocacy, providing information on services, referrals, and individual advocacy to people with disabilities who have concerns about their support services or are experiencing issues with unfair treatment or discrimination.
If you have any questions regarding eligibility, please contact the ADA Australia team. We’d be happy to answer any queries and provide more information.
Why Choose ADA Australia To Help You?
If you or someone you care about residing in Emerald is seeking assistance navigating the aged care or disability support systems, the ADA Australia team can help. Our team has over 30 years of experience in the industry, helping people from all walks of life to understand their rights, communicate care preferences, and address problems with their care providers.
At ADA Australia, our clients are always put first and are at the heart of every decision we make. From start to finish, you can also expect transparency and a team that will do its best to help you.
The aged care and disability advocacy services we offer are also free, with no out-of-pocket costs.
You can expect the highest standard of professionalism at ADA Australia; we adhere to strict privacy and confidentiality rules. We always seek permission before acting and only communicate directly with our clients and the people they authorise us to speak to.
If you have any questions about the aged care or disability advocacy services we provide in Emerald, feel free to reach out and contact our team with your queries or concerns.
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