ADA Australia

About Us

Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with more than 25 years’ experience in supporting and improving the well being of older people and people with disability.

Headquartered in Brisbane we provide advocacy services to older people and people with disability in metropolitan, regional, rural and remote communities across Queensland.  Our services are free, confidential and client focused.

ADA Australia offers a range of services in the following areas:

For more information, go to What We Do.

Our Mission

ADA Australia provides quality advocacy services to older people and people with disability, giving vulnerable Australians a voice through information, education and support.

Our Vision

Our vision is to empower vulnerable Australians through support, information and advocacy.

Our Values

Our core values are to be respectful, collaborative, empowering and creative.

  • Respectful: we show respect for the wellbeing of our clients and their communities
  • Collaborative: we work with clients and value our partnerships to deliver the best possible outcomes at individual and systemic levels
  • Empowering: we provide our clients with a wide range of services including information, advocacy, education and training to support their own skills
  • Creative: we embrace professionally creative approaches, working with individuals on individual issues, to achieve the best results for clients. We embrace all cultures, special needs, sexual orientation and gender identity.

Our History

ADA Australia (formerly known as Queensland Aged and Disability Advocacy – QADA) has more than 25 years’ experience in providing support services to older Australians and people with disability. Since 1991, our general advocacy service has helped thousands of Queenslanders to resolve issues related to their aged care and community care service provision.

ADA Australia is funded by the Queensland and Commonwealth Governments to provide information, education and support to enable people to better understand and exercise their rights and responsibilities when receiving an aged care or community care service. It is our job to ensure our clients’ voice is heard.

In 2007, we established a guardianship advocacy service, funded by Legal Aid Queensland, which supports adults with guardianship and administration matters, including support at QCAT tribunal hearings.

ADA Australia’s current Strategic Plan is operational from 2016-2020. To view a copy, head to our resources page.

ADA Australia is an ISO 9001:2008 certified agency committed to excellent customer service and continuous quality improvement.