About us
Your aged and disability advocates
About ADA Australia
Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with 30 years’ experience in supporting and improving the well being of older people and people with disability.
Headquartered in Brisbane we provide advocacy services to older people and people with disability in metropolitan, regional, rural and remote communities across Queensland. Our services are free, confidential and client focused.
What we do
ADA Australia offers a range of services in the following areas. Click on the tiles to find out more about each service.
Our vision
Our purpose
Our values
Respectful
We show respect for the wellbeing of our clients and their communities
Empowering
Collaborative
Creative
Our history
ADA Australia (formerly known as Queensland Aged and Disability Advocacy – QADA) has 30 years experience in providing support services to older Australians and people with disability. Since 1991, our general advocacy service has helped thousands of Queenslanders to resolve issues related to their aged care and communityservices provision.
ADA Australia is funded by the Queensland and Commonwealth Governments to provide information, education and support to enable people to better understand and exercise their rights and responsibilities when receiving an aged care or disability support service. It is our job to ensure our clients’ voice is heard.
In 2020, we established our Community Legal Service, ADA Law, funded by Legal Aid Queensland, which supports adults with guardianship and administration matters, including support at QCAT tribunal hearings.In 2023, we were contracted to deliver the Australian Government’s care finder service in the Darling Downs & West Moreton, Brisbane South, Northern Queensland and Western Queensland Primary Health Network regions, through ADA Link.
ADA Australia’s current Strategic Plan is operational from 2022-2027. To view a copy, head to our resources page. ADA Australia is an ISO 9001:2015 certified agency committed to excellent customer service and continuous quality improvement.
ADA Australia and the Old Person’s Advocacy Network (OPAN)
ADA Australia is the Queensland member of OPAN delivering advocacy services across the state.
OPAN is funded by the Australian Government’s National Aged Care Advocacy Program (NACAP) and aims to provide a national voice for aged care advocacy and promote excellence and national consistency in the delivery of advocacy services under the Program.
ADA Australia therefore has a number of sister organisations who offer similar advocacy services in other states and territories. These organisations work together under the banner of OPAN .
To find other NACAP advocacy organisations around Australia, see the links below.
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