Advocacy Services Townsville
ADA Australia’s Townsville Services
ADA Australia Townsville
Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit organisation serving metropolitan, regional, rural, and remote communities across Queensland. Our advocacy services also extend to the Townsville area.
In the Townsville region, we offer aged care advocacy, ADA Link (a seniors care finder program), and legal support for people with mental health conditions so they can access the justice system.
All the services we offer are free, confidential, and client-focused. Our team prides itself on putting the client at the heart of everything we do, prioritising their needs and care preferences.
ADA Australia’s Townsville Services
In the Townsville region, our team provides a range of aged care advocacy, senior care finder services and legal support for people with mental health conditions through our registered community legal service, ADA Law. Our goal is to educate seniors regarding care options and assist them in understanding their rights and needs. If you or someone you care about requires help accessing aged care services, the Townsville team is here to help. We can assist with addressing any care-related concerns, questions about the aged care system, accessing services, and more. If you or someone you care about needs assistance navigating the justice system, including the Mental Health Review Tribunal (MHRT), our Townsville solicitor is here to help.
Aged Care Advocacy
In Townsville, our team provides industry leading advocacy services aged care residents rely on to help them understand their rights, uphold them, and have their voices heard. We can help people with:
- Accessing appropriate care, support, and service options
- Understanding their rights regarding receiving home care or residential care
- Raising and addressing any care-relating concerns and communicating care preferences
- Assist with raising/addressing problems regarding service agreements, fees, statements, and budgets
- Support with reviewing and negotiating care plans
- Making referrals for assessments and additional services
Our team is also experienced in supporting clients at assessments and following up on referrals. We can also help with explaining financial assessments and fees.
Any seniors living in Townsville, experiencing problems with accessing their aged care support services or having problems regarding their service provisions for the following Australian Government-funded aged care programs are eligible for our assistance.
- Commonwealth Home Support Program (CHSP)
- Home Care Packages (HCP)
- Residential Aged Care Homes
- Disability Support for Older Australians (DSOA) Program
- Commonwealth-funded dementia services
- Flexible care services, including:
- Short-term restorative care
- Transition care
- The National Aboriginal and Torres Strait Islander Flexible Aged Care Program
If you have any questions regarding eligibility or are not sure if you qualify, please reach out to us with your queries.
ADA Link: Seniors Care Finder
Our ADA Link care finder service is designed to assist seniors with accessing aged care and other related services in the local community. Ways we can help include:
- Free and independent information regarding available care and support service options
- Arranging and attending care/health assessments
- Interacting with My Aged Care and health professionals
- Assistance with accessing aged/home or allied health services
- Providing guidance with the completion of forms and understanding service agreements
- Checking in to ensure the services are running smoothly
ADA Law: Mental Health Legal Support
Our mental health legal support service in Townsville provides legal advice, information and representation to people with mental health conditions to access the justice system. Ways we can help include:
- Representation at the Mental Health Review Tribunal
- Representation at the Queensland Civil and Administrative Tribunal
- Legal advice
- Referral to other appropriate legal services.
Why Choose ADA Australia To Help You?
ADA Australia has over 30 years of experience in the industry, helping seniors and people with disability across Queensland understand and speak up for their rights. When you work with us, you’re choosing a team that has your best interests at heart.
ADA Australia also guarantees independent support. As our organisation is a not-for-profit, we are not affiliated with government or direct care providers. You also get the peace of mind that comes with working with a professional team. ADA Australia conducts itself to the highest level of professionalism. This includes following strict privacy and confidentiality rules. We always seek permission before acting, and our team only ever communicates directly with you and the people you authorise us to speak to.
If you have any questions about our aged care advocacy, senior care finders or ADA Law legal services in Townsville, get in touch with the ADA Australia team today. We’d love to hear from you.
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