ADA Australia

Spring Hill 12th September 2019


27 in stock



Location: The Park Hotel Brisbane, Skyline 1, 551 Wickham Terrace, Spring Hill

Time: 9.00am to 3.30pm (morning tea and lunch provided)

Understanding Decision Making Workshop

Guardianship and administration matters can be complicated. You may be asked to provide support for a person to make a decision, or to work with their decision maker. This often requires a solid understanding of Supported Decision making, Enduring Power of Attorney (EPOA) documents, Queensland Civil and Administrative Tribunal (QCAT) orders and working with decision makers.

ADA Australia offers individual and group based training sessions on “Understanding Decision Making” to help people understand the intricacies of guardianship and administration issues.

Our courses are designed to increase knowledge, build understanding and provide an informative overview of guardianship and administration matters. Previous participants have praised our training approach and course content for its relevance to workers in the aged care, disability, mental health, nursing, allied health, residential care and community sectors. Training typically address issues related to:

  • Supported decision making and Substitute decision making, particularly for health matters
  • How to access support when a person’s decision making capacity is impaired or questioned, and when  decision makers are not acting in a client’s best interest
  • Enduring Power of Attorney (EPOA) and Advanced Health Directive (AHD) documents, their powers, limits and how they relate to everyday decisions
  • The roles of the statutory agencies: Queensland Civil and Administrative Tribunal (QCAT), Office of the Public Guardian and the Public Trustee.

This workshop provides a comprehensive overview of guardianship and administration matters. It is best suited to workers who support people with questionable, impaired capacity.

The key concept of capacity is addressed and how it relates to decision-making in aged care, disability, mental illness, and health. It is delivered in an interactive way, facilitating applied knowledge to common work practices and real life scenarios. Topics include:

  • Exploring capacity and consent
  • Understanding supported and substituted decision making for health, finance and personal matters
  • Understanding Advance Health Directives
  • Understanding Enduring Powers of Attorney; their role and the limits of their power
  • Applying substituted decision making, guardianship and administration in real-life scenarios
  • Understanding the role of the Public Trustee, Public Guardian, QCAT and tribunal hearings.

This training provides workers with a crucial understanding of legal and ethical considerations to best support clients whose decision making capacity is substituted, diminished, or being questioned. It equips workers with the skills to ensure the rights of their clients are upheld and their choices protected. The course also covers how to make informed professional decisions and safeguard the client’s rights and organisations through improved practice.

Independent evaluations of this workshop revealed more than 95 per cent of participants found the information very useful to their daily practice, and that participants were more confident in their work roles following the training.

The training is delivered over 6.5 hours and includes a 25-minute morning tea break and 30-minute lunch break. Courses are available for up to 30 participants.

The workshop is $165 (incl. GST) per person.

Payment information

The Understanding Decision Making Workshop is available to purchase both online and over the phone.

To book and confirm your place in a workshop, please select which workshop you wish to attend and select checkout. Your booking will be confirmed once full payment is made.

ADA Australia’s website and online checkout offers various payment  options including: Credit Card (Mastercard or Visa via CommWeb portal secured by Commonwealth Bank) PayPal, Direct Deposit or Cheque.

If you would prefer to speak to someone over the phone, please give us a call to discuss alternative arrangements.

Cancellation, Refund and Registration Policy for Workshops

To ensure our workshop prices remain accessible for all, ADA Australia has a fair and equitable cancellation policy that applies to all workshop registrations.

Cancellations outside 14 days

Should you cancel your training commitment more than two weeks (14 days) prior to the training date, you will be permitted to choose one of the following options:

  • Reschedule your training to the next available, mutually convenient workshop;
  • Transfer your registration to a colleague to attend in your absence; or
  • Request a full refund.

Cancellations inside 14 days

Should you cancel your training commitment within the two weeks (14 days) prior to the training date, no refund or transfer to another workshop will be permitted, and you will forfeit the cost of the workshop.

You are permitted to substitute a colleague for your reservation, to attend in your absence.

ADA Australia will not be held liable for an attendees’ failure to cancel a booking within the specified timeframes.

Cancellations by ADA Australia

While every effort is made to ensure workshops are offered as advertised, there may be instances where courses need to be rescheduled. ADA Australia reserves the right to cancel or reschedule a workshop at its discretion. Where ADA Australia must cancel a workshop, participants will be offered to reschedule their workshop to the next suitable session. ADA Australia will not be held liable for any costs incurred from changing to a different date.


Goods will not be dispatched and registrations not will be confirmed and guaranteed until full payment is received. If you are paying by direct deposit, please ensure you include the booking reference number to allow us to correctly allocate the funds to your booking.

$165.00 Inc. GST

27 in stock