COVID-19 Updates & Resources

ADA Australia is here to support older Queenslanders during the COVID-19 pandemic. There are a range of resources and information available to assist you during this time.

This is current advice for visiting residential aged care homes in Queensland.

Have questions or issues around friends and family visiting residential aged homes? ADA Australia can provide advocacy support and advice as per the Industry Code for Visiting Aged Care Homes During COVID-19. Call us on 1800 818 338.

Stay up to date with the latest Queensland Government Coronavirus (COVID-19) health information and alerts.

Find information for older Queenslanders about keeping safe and maintaining your well-being during COVID-19.

Find information about current restrictions in Queensland under Public Health Directions issued by the Queensland Chief Health Officer.

The Older Person’s Advocacy Network (OPAN) has a freecall service where you can ask questions or chat about any COVID-19 concerns or issues. Phone 1800 237 981, 6am-10pm (AEDT), 7 days a week.

Get answers to frequently asked questions about COVID-19

Access translated information about COVID-19 in 71 languages and in Indigenous Australian Languages.

Information for aged care residents

Know your rights

during Covid-19

Requirements for bringing

loved ones home during covid-19

Videos

Dr Norman Swan, Physician & Journalist explains COVID-19 and changes around your aged care home- Changes around your aged care home and advocacy support

This video is also available in Greek, Italian, Vietnamese and Chinese

Aged Care Advocacy services are available to help

The Older Person’s COVID-19 Support Line provides information, support and connection for older Australians

This video is also available in Greek, Italian, Vietnamese and Chinese

Updates & Resources

Information for aged care residents

Know your rights

during Covid-19

Requirements for bringing

loved ones home during covid-19

Videos

For Residential Aged Care Facilities

You may have noticed some

changes around here

Changes around your aged care home and advocacy support poster

Thank you note for residents

Provider factsheet supporting

residents and their families

during an outbreak

Talking to family members if

residents or staff in your

facility have tested positive

for COVID-19

OPAN COVID Provider checklist

For the complete Queensland communications toolkit visit https://opan.com.au/covidresourcesqld/

The Advocate gave me back my dignity and made my service provider accountable. You made such a difference to my life. My generation doesn't like to make a fuss, but the advocate handled everything so professionally, everyone was respected.

Aged Care Advocacy

I really enjoyed the training, it was delivered very professionally and was easy to understand. It gave us a good insight into the Adult Guardians role and its responsibilities.

Understanding Decision Making Training

The advocate was absolutely wonderful, thanks to him things have improved at the aged care facility for me.

Aged Care Advocacy

My father was very pleased with the advocates manner and her assistance. She gave my fathers issues prompt attention and helped support a great outcome

Aged and Community Care Advocacy

I'm 82 years old and live alone. Advocacy was wonderful for me as I didn't understand what to do and the advocate helped me.

Aged and Community Care Advocacy

I would like to thank my advocate for all the hard work she did in resolving my issues and for empowering me when I thought it was not possible.

Aged and Community Care Advocacy

My team now know how to interact more effectively with a client who has a mental illness. Our responses and services are more person centered.

mhWISE Training

I think its important to have someone like your advocate to speak up for homosexual people in residential care. Your card says you give people a voice and you did that for me.

Advocacy

The stress that occurred because of my provider was a real issue and caused me much anxiety. My advocate stood up for my rights and he gave me the strength to resolve the issue with them. Thanks so much.

Aged and Community Care Advocacy

I would still be extremely distressed if you have not come along to help. The entire process made me more aware of my rights and I am now aware of other services that can help me.

Aged and Community Care Advocacy

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