ADA Australia

FAQS

Got a question you need assistance with? Our frequently asked questions might be able to help.

Services and support

Do I have to pay for ADA Australia’s services?
I am not receiving any care or support services. How can ADA Australia assist me?
I am receiving care and support services. How can ADA Australia assist me?
Can ADA Australia make my service provider resolve my issue?
Are ADA Australia’s services confidential?
Can ADA Australia support clients with impaired capacity?
Can ADA Australia work with carers, family members and friends?

Aged care

I am living in a nursing home and have an issue I would like to raise regarding my care at the facility. What rights do I have?

Community care

I am living in my own home and I would like to raise an issue regarding the community care service I receive. What rights do I have?
What are my responsibilities when receiving a service in my home?
Can my service provider change my service without speaking about it first?

Guardianship

How can ADA Australia’s guardianship service assist me?

General

How can I volunteer to help at ADA Australia?