What we do

ADA Australia is an independent organisation that offers a wide range of advocacy and education services, as well as targeted projects and resources. See below for an overview of our organisations offerings, or download our ADA Australia at a Glance Flyer

ADA Australia Advocacy Services
Service	We Help With	Service Area	Clients	More Information
Aged & Community Care Advocacy	ADA Australia is an independent, not for profit organisation, that offers information and individual advocacy support to people who have issues related to Commonwealth funded aged care services or Queensland Community Care Services. Further information on each ADA Australia service and activity can be found on dedicated website pages. Refer to the links provided beside each section.	All of Queensland	People who have issues with accessing services, or are experiencing service provision and care related problems for the following Commonwealth funded aged care programs: Commonwealth Continuity of Support (CoS) Program Commonwealth Funded Dementia Services Commonwealth Home Support Program (CHSP) Home Care Packages (HCP) Residential Aged Care Homes Queensland Community Care Services (QCCS) Various Flexible Care Services	Aged and Community Advocacy
Disability Advocacy	Our Disability Advocacy Service provides information and individual advocacy for people living with disability regarding instances of abuse, neglect or discrimination.	Gold Coast and Rockhampton regions only	People of any age, with a permanent or likely to be permanent disability, which results in substantially reduced capacity for communication, learning or mobility and the need for ongoing support services. This includes, but is not limited to: physical, cognitive, sensory, learning or neurological disabilities, Autism Spectrum Disorder, developmental delay, Acquired Brain Injury, psychiatric or mental health illness.	Disability Advocacy
Human Rights Advocacy	Our Human Rights Advocacy Service provides information and advocacy support for people with a decision-making impairment, to express their views, wishes and preferences at the Queensland Civil and Administrative Tribunal (QCAT) in relation to Guardianship, Administration and Enduring Power of Attorney matters.	South East Queensland in the areas from Bundaberg to Toowoomba, and down to the Gold Coast. We may also be able to offer support in other areas of Queensland on a limited case by case basis.	Adults who have a current QCAT hearing scheduled, or about to be scheduled. This includes adults with: Impaired decision-making capacity, who are unhappy with their appointed decision maker and wish to make changes Questioned decision-making capacity, who are at high risk of having appointed decision-makers put in place. We also supply referrals to those who are unhappy with their current Enduring Power of Attorney (EPOA)	Human Rights & Elder Abuse Advocacy
Elder Abuse Advocacy	Our Elder Abuse Advocacy service provides information, individual advocacy and supported referral for people living in residential care who are at risk of elder abuse.	Greater Brisbane region only, including: Moreton Bay Brisbane Ipswich Redland Bay	Adults over 65 years who are: residing in residential aged care; and experiencing or at risk of experiencing abuse from their formal (Enduring Powers of Attorney) or informal decision makers, family, carers or friends.	Human Rights & Elder Abuse Advocacy
Systemic Advocacy	ADA Australia regularly engages with both consumers and providers of aged care, disability and guardianship services. This ongoing engagement helps inform our understanding of the service and system issues impacting on consumers.			Systemic Advocacy

Education

ADA Australia offers specialised education and training to the Aged and Disability industry. See blow for an overview of the training services.

ADA Australia Education and Training
Education Type	Participants	Cost/Structure	Training Overview	Session Time/Location
Advocacy Education	Staff and residents/clients of Commonwealth funded aged care services.	Free for Commonwealth funded aged care service groups	Education about the rights and responsibilities of clients and care staff, and to inform them of the role of advocacy. For more information got to Advocacy Education	20-45 mins (dependent on group needs) Offered anywhere in Qld.
Understanding Decision Making Staff Training	Health, aged, disability and related sector staff.	Fee for service, Individual tickets, or in house group training.	Training to help people understand about Guardianship and Administration systems in Qld for vulnerable people whose decision making capacity is questioned. For more information go to Understanding Decision Making	Choice of 4 hour or 6.5 hour sessions. Offered anywhere in Qld.
Health Decision Making Training	Health, aged, disability and related sector staff.	Fee for service. In house group training.	Overview of health care decision making to help staff understand how to undertake substituted decision making for a range of scenarios. For more information go to Health Decision Making Training	2 hours. Offered anywhere in Qld.
mhWISE Older Persons Mental Health Training	Aged and community care workforce at all levels. Different programs available.	Fee for service. In house group training.	Offers workers in Community Care and Residential Care setting to understand how to support older persons mental health and support those experiencing mental illness. For more information go to mhWISE	Choice of 4 hour or 6.5 hour sessions. Offered anywhere in Australia.
Elder Abuse Information Sessions	Older persons community groups and service providers.	Free.	Overview of Elder Abuse and Elder Abuse prevention. For more information go to Elder Abuse Education	45 min - 1 hour. Offered in Greater Brisbane Region.

Projects

ADA Australia regularly engage in specialised project work to support the wider needs of the aged and disability sector. Below is an on overview of recent projects ADA Australia has undertaken.

ADA Australia Projects
Project	Project Type
Enduring Power of Attorney (EPOA)	Development of resources and a video to guide staff and those Attorneys operating under an Enduring Power of Attorney. For more information go to Enduring Power of Attorney
Advance Health Directives for Mental Health	Development of resources and education for consumers and staff on Advance Health Directives for Mental Health documents. For more information go to Advance Health Directives for Mental Health
My Rights Qld	ADA Australia, funded by Legal Aid Queensland, created a free online guide to help people with disability to understand their rights, and find help available in Queensland. For more information go to My Rights Qld
ATSIDNQ	ADA Australia manage the Aboriginal and Torres Strait islander Disability network of Queensland (ATSIDNQ), under the auspice of QDN. For more information go to ATSIDNQ.
Queensland Seniors Diary	ADA Australia produces a legal topics diary to support older people to understand important issues that may impact their life and find relevant help available in Queensland. For more information go to QLD Seniors Diary
Research Projects	ADA Australia has been involved in various research projects and partnerships. For more information go to Strategic Alliances
Events	ADA Australia regularly hosts events to inform the industry about important topics. For more information go to Events
Media	ADA Australia has a stable media presence, often providing insight on the aged and disability sector. For more information go to Media

ADA Australia - Your aged and disability advocates

Advocacy, information, education and resources

What we do

Education

Projects

The advocate was forthright in addressing the problems we were facing, she was an inspiration to us, thanks.

Disability

I think its important to have someone like your advocate to speak up for homosexual people in residential care. Your card says you give people a voice and you did that for me.

ADVOCACY

My team now know how to interact more effectively with a client who has a mental illness. Our responses and services are more person centered.

MHWISE TRAINING

I would like to thank my advocate for all the hard work she did in resolving my issues and for empowering me when I thought it was not possible.

ADA AUSTRALIA ADVOCACY

I'm 82 years old and live alone. Advocacy was wonderful for me as I didn't understand what to do and the advocate helped me.

ADA AUSTRALIA ADVOCACY

My father was very pleased with the advocates manner and her assistance. She gave my fathers issues prompt attention and helped support a great outcome

ADA AUSTRALIA ADVOCACY

The advocate was absolutely wonderful, thanks to him things have improved at the aged care facility for me.

ADA AUSTRALIA ADVOCACY

I really enjoyed the training, it was delivered very professionally and was easy to understand. It gave us a good insight into the Adult Guardians role and its responsibilities.

GUARDIANSHIP TRAINING

The training provided clear materials that were easy to understand. The knowledge I gained was easy to transfer to my work practice.

GUARDIANSHIP TRAINING

The stress that occurred because of my provider was a real issue and caused me much anxiety. My advocate stood up for my rights and he gave me the strength to resolve the issue with them. Thanks so much.

ADA AUSTRALIA ADVOCACY

I would still be extremely distressed if you have not come along to help. The entire process made me more aware of my rights and I am now aware of other services that can help me.

ADA AUSTRALIA ADVOCACY

About ADA Australia

Contact

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What we do

Advocacy, information, education and resources

Education

Projects

The advocate was forthright in addressing the problems we were facing, she was an inspiration to us, thanks.

Disability

I think its important to have someone like your advocate to speak up for homosexual people in residential care. Your card says you give people a voice and you did that for me.

ADVOCACY

My team now know how to interact more effectively with a client who has a mental illness. Our responses and services are more person centered.

MHWISE TRAINING

I would like to thank my advocate for all the hard work she did in resolving my issues and for empowering me when I thought it was not possible.

ADA AUSTRALIA ADVOCACY

I'm 82 years old and live alone. Advocacy was wonderful for me as I didn't understand what to do and the advocate helped me.

ADA AUSTRALIA ADVOCACY

My father was very pleased with the advocates manner and her assistance. She gave my fathers issues prompt attention and helped support a great outcome

ADA AUSTRALIA ADVOCACY

The advocate was absolutely wonderful, thanks to him things have improved at the aged care facility for me.

ADA AUSTRALIA ADVOCACY

I really enjoyed the training, it was delivered very professionally and was easy to understand. It gave us a good insight into the Adult Guardians role and its responsibilities.

GUARDIANSHIP TRAINING

The training provided clear materials that were easy to understand. The knowledge I gained was easy to transfer to my work practice.

GUARDIANSHIP TRAINING

The stress that occurred because of my provider was a real issue and caused me much anxiety. My advocate stood up for my rights and he gave me the strength to resolve the issue with them. Thanks so much.

ADA AUSTRALIA ADVOCACY

I would still be extremely distressed if you have not come along to help. The entire process made me more aware of my rights and I am now aware of other services that can help me.

ADA AUSTRALIA ADVOCACY

About ADA Australia

Contact

Newsletter Signup

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