ADA Australia

Our Clients

ADA Australia offer a range of services in different locations around Queensland. This work supports a variety of clients in the aged and disability sectors including people from special needs groups. Below is an overview of our regular client groups.

Aged care and Community Care Consumers

We support clients who are consumers of Commonwealth Government Aged Care services. This may include people who receive help in their homes or who live in residential aged care. We can also represent the carer or representative of a people receiving these services if we have the client’s/resident’s permission to engage on their behalf. For more information on our services for these clients, go to Aged and Community Care Advocacy.

People living with Disability

We support clients who are living with disability. These clients may receive advocacy support through one of the following services:

People under Guardianship arrangements

We support people who are unhappy with their existing guardianship arrangements or those who may need to arrange guardianship matter for themselves. For more information on our services for these clients, go to Human Rights Advocacy

Aboriginal and Torres Strait Islander clients

ADA Australia acknowledges the history, struggles and achievements of Aboriginal and Torres Strait Islander people in Australia and is committed to Reconciliation. ADA Australia has an active Reconciliation Action Plan.

ADA Australia has dedicated Aboriginal and Torres Strait Islander advocates to support our clients, and all ADA Australia staff are trained in cultural awareness and sensitivity. We supply a wide range of Aboriginal and Torres Strait Islander specific resources, which are available to view or download from our Resources section.

Our experience in engaging with and responding to the cultural needs of Aboriginal and Torres Strait Islander communities was recognised in ADA Australia being chosen to host the Aboriginal and Torres Strait Islander Disability Network of Queensland (ATSIDNQ)

Culturally and Linguistically Diverse (CALD) clients

ADA Australia has a dedicated Multicultural advocate who specialises in working with and supporting clients from culturally and linguistically diverse backgrounds. All ADA Australia advocates also have experience working with translators to ensure clients are able to be heard during their advocacy process. This website can also be translated into any language by selecting the Language tab at the top right of the page. Some of our printed resources are also translated into other languages. To find out which languages are available Contact us.

LGBTI clients

ADA Australia acknowledges the experiences, struggles and achievements of Lesbian, Gay, Bisexual, Transgender and Intersex people in Australia. We actively engage with LGBTI communities and continue to improve our services to ensure they are safe, accessible and appropriate. As an organisation we work towards building sustainable LGBTI representation within our staff.